Transparent Pricing & Service Fees at HandleVisa

At HandleVisa, we believe financial transparency is essential. Before you complete your application, you’ll see exactly what you’re paying for — clearly itemized and displayed in USD. We never add hidden fees, bundle charges without explanation, or apply undisclosed markups. Trust and fairness are our top priorities.

How Our Pricing Structure Works

For every visa, ETA, or travel document we process, the total cost is divided into three components:

1. Government fee

This is the mandatory official fee set by your destination’s immigration authority. It’s required for your travel document to be processed. We collect this fee and pass it on with your application for processing, so you don’t need to handle separate payments.

2. HandleVisa service fee

This is our professional service fee. It covers:

  • Manual expert application review
  • Proactive error correction before processing
  • Document format and size support
  • Friendly customer assistance

This allows us to offer the expertise, oversight, and support that government portals do not provide.

3. Optional add-on services

Depending on the destination and product, you may also choose to add:

  • Priority Processing to speed up your application
  • Insurance in case your trip plans change
  • Embassy Registration for important alerts as you travel

These services are optional and priced separately. Not all add-ons are available for all destinations. You’ll see all add ons you can select from at checkout. Government application fee + Our service fee + Any optional add-ons = Your total price

What “Starts From” Pricing Means

In some cases, government fees vary based on nationality or eligibility. Where applicable, you might see the following: Total cost starts from USD [X] Your final price is always displayed before payment confirmation — no extra charges without your approval.

Our No Hidden Fees Commitment

Visa application costs vary by country of residence. To help make it clear exactly what you’re paying for:

  • All mandatory fees are shown at checkout
  • Government and service fees are clearly separated
  • Currency is displayed as USD
  • Add-ons are optional and clearly labeled
  • The final total is shown before payment

The total you confirm at checkout is final — we’ll never ask you for additional payment later.

Why Pay a Service Fee?

Government portals allow travelers to submit applications directly. However, they do not provide the extras that take the hassle out of the process, including:

  • Application review and support pre-processing
  • Assistance with photos and documents
  • Multilingual customer support
  • Refunds for rejected applications

HandleVisa helps you reduce application risks and simplify the complexities of getting your visa or travel permit.

Manual expert review

Every application submitted through HandleVisa is reviewed manually before submission. If information appears inconsistent or incomplete, our team will contact you to request clarification or amendments before processing. This significantly reduces your risk of rejection due to avoidable mistakes.

Document and photo compliance

Many applications are delayed or rejected due to incorrect file formats and document sizing, or non-compliant photos. We verify that all your supporting documents and photos meet official size and formatting requirements. If something’s not right, we’ll adjust it ourselves where possible, or let you know how to fix it.

Technology and human oversight

After expert review, all applications are processed through our secure digital systems, designed to reduce errors and speed up processing through automated validations. Our system combines digital checks with human oversight by visa specialists. This makes our service efficient and reliable.

Refund and Cancellation Policy

We understand that travel plans can change. That’s why we provide clear, structured refund options based on the status of your application and whether you opted for our Insurance add-on.

Applications with our Insurance add-on

If you selected Insurance during checkout, you may request a refund within 120 days of purchase. This covers your:

  • Government fee
  • HandleVisa service fee
  • Selected add-ons

The HandleVisa Insurance cost itself is non-refundable. You can request a refund for any reason, with no additional documents required. This provides extra flexibility and additional protection for your travel costs.

Applications without HandleVisa Insurance

If you didn’t select Insurance to cover your application fees, refund eligibility depends on other factors. This includes whether your application has already been submitted, how far it has progressed, and which services you selected at checkout.

✅ If your visa has been approved Once your travel document has been issued, government fees are typically non-refundable, as they have already been paid to the issuing authority. In most cases, our service has also been fully delivered at that point, so refunds are not typically available after approval.

❌ If your visa has been rejected If your application is denied, we provide a 100% refund, whatever the reason for the rejection. This includes the government fee, HandleVisa service fee, and any additional services purchased with your order. This policy ensures all applications made with us are risk-free.

Refunds for additional services Refunds for optional add-ons, including Priority Processing, Insurance, and Embassy Registration, depend on whether the service has already been delivered or activated. If you opt for Priority Processing and we’re unable to deliver your travel document in the time specified, you’re eligible for a refund of this add-on.

Have questions about a refund? If you want to request a refund or find out if you’re eligible, please get in touch with our Customer Support team. They’ll explain how our policies affect your individual case.

Important notes about refunds

  • Government fees are controlled by issuing authorities and may be non-refundable once submitted.
  • Refunds are processed back to your original payment method.
  • Processing times for refunds may vary depending on your bank or payment provider.
  • Read more about our service terms and conditions.

Secure Checkout and Payment Protection

Your order is processed through a secure checkout with encrypted connections and trusted payment technology. We take data security seriously, especially when handling sensitive travel and identity information.

Secure checkout

  • Encrypted checkout experience (SSL/TLS)
  • Secure payment handling through vetted processors
  • Payment details are processed securely and are not stored on our servers

Accepted payment methods

We accept payments with all major cards, including:

  • American Express
  • China Union Pay
  • Diners Club
  • Discover Card
  • iDEAL
  • JCB
  • Maestro
  • Mastercard
  • Union Pay
  • Visa

We also accept fee payment via Apple Pay and Google Pay. Payments are processed via Worldpay, Stripe, NMI, and Nuvei.

Payment security standards

We use industry-standard measures designed to protect your transaction, including:

  • PCI-DSS compliant card processing (handled by our payment provider)
  • Fraud prevention and verification controls (3D Secure / SCA / Ethoca / SIFT)

Pricing and Refund FAQs

Why do you charge a service fee?

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Our service fee covers our added oversight and support. It’s designed for travelers who want reassurance, clearer guidance, and a smoother experience than a self-service government portal.

Is the government fee included in the total price?

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Yes. When you complete checkout, your total includes: Official government fee Our service fee Any optional add-ons you selected We clearly separate these amounts in your order summary, so you can see exactly what you’re paying for.

Can I apply directly through the government instead?

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Yes. Most governments allow applicants to apply directly through their official portals. HandleVisa is an independent travel service provider. We offer structured review, support, and additional services designed to reduce errors and simplify the process.

What happens if my visa is rejected?

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If your visa is rejected, we provide a 100% refund, including the government fee, our service cost, and any eligible add-on services. We assume the risk so you don’t have to.

Will I ever be asked to pay more after checkout?

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No. The total shown before payment confirmation is final. We do not request additional payments later. As soon as we receive your application, we’ll start working on it.

Read more about HandleVisa